- Listings can be added anytime – open houses are NOT compulsory. Agents who are logged in will be
able to view the new listing immediately and contact you if they have any buyers
- New listing notifications will be emailed to you at least once a week
- Open house times for the standing Wednesday arrangement should be loaded by no later than 12:00
on the Tuesday prior to the open house – email and sms notifications will be sent if requested and
ticked on your profile in Agent’s Zone.
- You are NOT restricted to a specific day. Open houses can be arranged for any other time more
suitable to the Sellers instead of the Wednesday arrangement for Durbanville Agents – we provide
you with an option to be flexible and accommodate your Seller!
- If an open house is needed on any other day, then an open house time should be loaded by no later
than 12:00 on the previous day.
- Directions to a property added to the Open House Schedule MUST be provided.
- The correct name/s that the property is registered in MUST be provided along with the correct ERF /
Section Number of the Property.
- The Seller's contact details are OPTIONAL – if you wish the Agents to deal directly with the clients,
please provide these details and make mention of this fact in Agents Remarks.
- Commission and Commission splits MUST be entered as per your Mandate Agreement with your
Seller/s.
- It is the responsibility of the Listing Agent to provide the correct property details and description such
as Erf size, House size, Rates, Levies and any other necessary information.
- Our Brag List with the names of all SwiftMLS Members, is available on line to download for use when
obtaining a Multi-Listing Mandate
- A standard SwiftMLS Mandate
- It is recommended that each member print a copy of the listing for their own records and if needed
bring it with to the open house.
- The Listing Agent may request each attending Member to do a “spot valuation” to assist them to
determine the correct marketing price for the Seller – each participating member or a representative
of their firm should oblige the Listing agent to the best of his/her ability. SwiftMLS can provide you
with a template of these SwiftMLS valuation slips and will be forwarded by email on request to
SwiftMLS member Agents should they need them.
Cancelled SwiftMLS Open House Listings
- Any CANCELLED Open house, after the emails notifications have gone out is the responsibility of the
Agent to ensure that the participating Member Agents are advised. We will endeavour to do our best
to notify the Agents of such cancellation on your behalf, but in the event that this is not possible, the
Agent or his/her representative) MUST be present at the Listed Property, at the scheduled Open Time,
so as to advise the arriving SwiftMLS Members of the cancellation, should they not have received it.
Non SwiftMLS Members
- Any Agency that is NOT a registered member of SwiftMLS would not be entitled to attend the open
house or assist in the selling thereof.
- If any Listing Agent invites or knowingly allows a non-member to attend the SwiftMLS open house,
then they are in breach of their agreement with SwiftMLS and may be liable for a fine equivalent to
one month’s membership fee! If the breach continues, then the agent / agency that is in breach may
be suspended from using the SwiftMLS system and attending open houses.
Your Conduct, Role and Marketing a SwiftMLS Listing
- Only the Listing Agent / Agency may erect a "For Sale" board or hold a Show House.
- Advertising of the property will be at the discretion of the Listing Agent who must in turn add the
instruction to the Listing under Agents Remarks.
- Should the Listing Agent agree to allow Agents to advertise, the Agent or his representative should not
“copy and paste” directly onto their website, any information that the Listing Agent has provided.
Each Agent attending must take his own notes and design his own advertisement and where possible
his own photographs, so that the website listing is NOT a mirror image of any other of the
advertisements for that property on the same website. (Failing to pay attention to the above may
result in the Listing Agent not allowing further advertising of their properties).
- Permission should be obtained from the Listing Agent for magazine or newspaper advertising should
they wish to do so.
- Appointments should be arranged with the Listing Agent unless otherwise stipulated. Agents MUST
NOT contact the Seller/s directly during the Mandate unless stipulated by the Listing Agent.
- Listing Agents MUST oblige Agents with appointments on request, unless the property is sold and in
which case, the listing agent may request proof of such sale. Marketing should continue until all
suspensive conditions are fulfilled and Member Agents should, in the interest of the Seller/s, allow all
potential clients to view the property.
- It is unethical to make any negative comments or remarks about the Seller's decision to Multi-list
his/her property or make use of a Multi-Listing System.
- If a SwiftMLS Listing is "On Show", no SwiftMLS Agent may take or send a potential Buyer to that
property without the prior permission of the Listing Agent / Agency.
- Sales, withdrawals, price changes and other changes MUST be recorded on the website by the Listing
Agent / Agency as soon as possible and the Selling Price and Selling Agent’s details MUST be filled in.
This information will be sent to you on a weekly basis to keep you records updated.
- If in making a sale the commission is cut without the permission of the Listing Firm then any reduction
made will come out of the Selling Firm's share of the gross commission.
Both Listing and Selling Agents may erect "Sold" boards, unless otherwise stipulated by the Seller/s.
- All SwiftMLS Member Firms and their Agents are bound to honour the spirit of the Mandate granted to
the Listing Agency.
- SwiftMLS cannot be involved in any commission disputes that may arise from listing the property on
our Website – we advise that commissions and commission splits be qualified with the Listing Agents
when negotiating a sale, so that any future disputes relating to the sale may be avoided.
- Listing Agents may be required to provide proof of their Sole Mandate should an offer be presented,
for qualification of commission and commission splits.
- Whilst it is a requirement that ALL SwiftMLS Members strictly adhere to the EAAB Code of Conduct
and Requirements for Agents, attention is drawn to the ‘Silent Code of Conduct’ – that we treat and
respect other Member Agents as we would like them to treat us and AVOID being involved in
questionable or unethical behaviour.
- It is suggested (but not a SwiftMLS rule or requirement) that should any listed Mandates on SwiftMLS
be sold after expiry of the Listing Agents mandate and the sale occurred as a result of the property
being listed and introduced to the Agent / Agency as a result of being placed on SwiftMLS, that the
Selling Agent should exercise his/her integrity and offer the Listing Agent a referral commission.
SwiftMLS cannot enforce this suggestion but we appeal to all SwiftMLS members to conduct
themselves in a fair and ethical manner.
- SwiftMLS Member Agents / Agencies who are in default of any of the above rules and or do not adhere
to the Code of Conduct set out by the EAAB, will place their rights and benefits of being a SwiftMLS
Member in jeopardy